Privacy Policy

Last Updated: February 12, 2024

Overview

We appreciate your trust in our products and services. In order to provide the Dubbles platform through our website (dubbles.ai), mobile application, and through the services we provide (collectively, the website, application, and services referred to as our "Site"), and continue to make them better, Dubbles ("we," "us," or "our") collects information from you.

This Privacy Policy explains how Dubbles collects, stores, uses, transfers, and discloses your personal information (as defined below).

1. Covered Products and Scope

This Privacy Policy applies to all aspects of our Site as well as to information we may collect offline. This Site may link to or incorporate websites or content hosted and served by others over which we have no control, such as third party websites, online properties, platforms, social media, or systems, which are each governed by the privacy policy and business practices of the third party. You understand and agree that Dubbles is not responsible for the security, privacy, or business practices of any third party.

2. Collected Information

We collect information from you directly, automatically when you visit the Site, and sometimes from third parties. Some of this information may be considered "personal information" under various applicable laws. We consider information that identifies you as a specific, identified individual to be personal information (such as your name, telephone number, and e-mail address), as well as additional information, including IP addresses and cookie identifiers, where required by applicable law. And, if we combine information that we consider to be non-personal with personal information, we will treat the combined information as personal information under this Privacy Policy. In the limited circumstances in which we may process sensitive personal information as defined by applicable law, we process such information as permitted by and in compliance with applicable law. Note that we may de-identify personal information so that it is non-personal, such as by aggregating it or transforming it into information that does not identify you. We will treat de-identified information as non-personal to the fullest extent permitted by applicable law.

2.1 ‍Information You Provide

Dubbles may collect personal information from you when you:

Create an Account on, Login to, or Interact with the Site

• Personal Information: Collects your name, email address, or telephone number when you register, login, update, or add information to your account.
• Account Creation: May require creating a username and password, or using existing accounts (Facebook, Instagram, Twitter, AppleID).
• Social Media and Apple ID: Collects information related to your Social Media Platform accounts or Apple ID used for login (username, bio, followers).
• Payment Information: Stores payment information (credit or debit card details) if opted to save to your account.
• Referral and Ads: Information from Dubbles-provided referral links, codes, or ads.

Make a purchase through the Site

• Processes payment information and collects shipping and delivery information for merchandise.

Contacting Us

• Collects information provided when contacting us, such as via email or contact forms.

3. Cookies and Tracking Technologies

When you visit our Site or interact with us or our content, we, along with third-party advertising, analytics companies, and other third-party business partners, may use various tracking technologies to automatically or passively collect information known as "Usage Information."

These technologies are used for several purposes, including:

• Saving your preferences for future visits to our Site.
• Keeping you logged in between visits.
• Serving targeted advertising to you.
• Providing you with improved services.
• Personalizing your experience if you sign up for our text messaging program (e.g., sending personalized text messages such as shopping cart reminders).

Collected Information

The collected information may include, but is not limited to:

• Date and time of your visit.
• Areas within our Site that you visit.
• Links and content you interact with.
• Websites or ads you see before or after our Site.
• Search terms leading you to our Site.
• Your device's IP address and identifiers.
• Precise location data (if you've opted in).
• Device and connection info (browser type, OS, platform).
• Email interactions (opened emails and clicked links).

Method of Collection

We utilize various methods to collect Usage Information, including:

• Cookies and Local Storage: used to identify your device, store navigation information, and enable site features. Some are essential for the Site's functionality.
• Local storage mechanisms: similar to cookies, may be used by web browsers and add-ons, like Adobe Flash.
• Embedded scripts: Programming code designed to collect information about your interactions with the Site, such as clicks, which is active only during your connection to the Site.
• Additional technologies may be employed for security and fraud detection.

4. How We Use Information

We may combine information we receive from you with information from other sources to enhance and personalize your experience on our Site. Here's how we might use your information:

• To Fulfill Requests and Orders: We use your information to fulfill your requests for services or products, process payments, ship and deliver orders, deliver messages, and process information you provide through our Site.
• Account Management: We maintain your account, assist with payment transactions, facilitate Site use, and communicate with you about your account and our relationship, including verification of your information, surveys, and order status updates. We may also send text messages if you've provided your mobile number.
• Relationship Management: To establish and manage our relationship with you, whether as a Talent User or a Dubbles Partner.
• Communications: To send marketing and transactional emails, text messages, and other communications as permitted by law. Consent to receive automated marketing texts is not a purchase condition.
• Promotions: To conduct and administer Promotions you participate in. We won't share your information for third-party marketing without your consent.
• Customer Service: To provide customer service, resolve issues, and improve our service and processes.
• Content Use: To use any Submission or Talent Content as outlined in the Terms of Service, including public display of information like your name or username.
• Employment Applications: To process your job application, fulfill legal requirements, improve recruiting processes, or defend against employment-related claims.
• Administrative Communications: To contact you about administrative matters, such as Terms of Service or other issues.
• Personalization: To understand your preferences better, enabling us to provide improved and personalized services and communications.
• Data Analysis: To compile aggregate data about Site traffic and interactions, tailor content and advertising, and analyze trends and statistics.
• Advertising Models: To create advertising models through lookalike modeling or other research methodologies.
• Internal Business Purposes: For internal purposes such as improving our Site, products, and services, and complying with legal requirements and business practices, including recordkeeping and document retention policies.
• Other Reasons: For reasons disclosed when collecting your information, with your consent, or as described in this Privacy Policy.

5. Children and Parents

Our Site is designed for a general audience and is not intended for use by individuals younger than the age of 13 in the United States, or under the applicable legal age in countries outside of the United States. We strictly adhere to not collecting personal information from children under the age of 13 (or under the applicable legal age in countries outside of the United States) without obtaining consent from a parent or legal guardian. Should we discover that we have inadvertently collected such information without the necessary consent, we will take immediate steps to remove the information from our active databases.

If you are a parent or legal guardian and believe that your child's personal information has been collected or used by us without your consent, we urge you to contact us immediately.

6. Personal Information Retention and Access

6.1 Accessing your account

Please be aware that opting not to provide certain personal information may prevent us from delivering the specific Dubbles product or service you request.

If you possess a Site Account and wish to:

• Access
• View
• Correct
• Update certain personal information collected about you
• Request deactivation or deletion of your account

You may Contact Us or utilize the account portal in our mobile and web application.

Should you have any concerns regarding our use of your personal information or if you wish to request access, correction, or deletion of the personal information you have provided to us, please Contact Us.

Retention

Upon your request to delete your personal information, we will undertake commercially reasonable efforts to eliminate it from our active databases. However, we will retain original information in alignment with our business practices and as allowed by applicable law. This retention is for purposes such as:

• Dispute resolution
• Enforcement of agreements
• Compliance with legal obligations

9. Data security

Dubbles employs commercially reasonable security measures to safeguard the information submitted to us. However, it's important to note that no method of transmission over the Internet or method of electronic storage is entirely secure. Consequently, when you use our Site and transmit information to us, you do so at your own risk. Should you have any concerns or questions about security on our Site, please feel free to Contact Us.

10. Notice to UK And EEA Users

The Site is not intended for use by individuals or businesses in the European Economic Area ("EEA"). If you are in the EEA and nonetheless access the Site or use our services, or if you are in the United Kingdom ("UK"), the following privacy-related information applies:

• Data Controller: Dubbles is the data controller for the purposes of the General Data Protection Regulation (EU) 2016/679 and the UK GDPR; "personal information" as used in this Privacy Policy is "personal data," as defined in Article 4(1) of the GDPR and UK GDPR.
• Contact Information: If you have any questions about how we use your personal data, or to exercise your data protection rights, please contact us.

Legal Basis for Processing Information

Dubbles processes your data where there is a legal ground to do so, as described below:

• Performance of the Services: We process your data for the performance of our Site, to provide or support our products and services, or for any other reason you request or enable. This includes using your data to support your participation on the Site, conduct promotions, support purchases, maintain Site functionality, provide customer service, and assist Talent Users in various ways.
• Consent: We process your data based on your consent for activities like newsletters, direct emails, text messages, and surveys about our Site, and certain advertising and marketing.
• Legitimate Interest: We process your data when Dubbles has a legitimate interest to do so, including providing customer service, improving our Site, personalizing your experience, and preventing fraudulent use of the Site.
• Legal Obligation: To process your data for compliance with any legal obligation to which Dubbles is subject.

Your Rights to Your Information

You have the right to access, correct, update, and remove your personal data. You may also request the transfer of your personal data. Additionally, you have the right to object to the processing of your personal data based on legitimate interests.

International Transfers

Your data may be collected, processed, stored, or transferred to servers in the U.S. or other countries outside the UK or EEA. Dubbles uses approved contractual clauses to protect your personal data during international transfers.

For more information or questions, please Contact Us.